Revolutionizing Hospitality with BonApp: A Startup Story 


BonApp is not just another startup; its mission is to transform the hospitality industry, making it a more personalized customer-centric, efficient, and stress-free experience for restaurant owners and their customers. BonApp seeks to create more of those moments where people can savour a drink or a meal and escape the busy reality to live dreamy moments with friends and family. Hugo Sykes and Genevieve Sykes, the founders, bring a diverse background that spans psychology, neuroscience, accounting, nutrition, finance, and engineering. With substantial career experience in two renowned big four firms, as well as expertise in venture building and investments, they are uniquely positioned to spearhead this innovative venture.

The Birth of BonApp

Have you ever been to a music festival and found yourself missing out on fantastic performances due to never-ending queues for drinks and food? Or perhaps you’ve been to a restaurant, in a rush, and the slow service left you frustrated? These relatable scenarios served as the spark that ignited the idea behind BonApp. It’s a user-friendly web app that empowers customers to take control of their dining experience, ensuring they enjoy the best possible service.

The Vision Behind BonApp

BonApp’s vision is crystal clear: revolutionize the hospitality industry by providing a comprehensive POS system that empowers businesses to increase their revenues, reduce staffing needs, and enhance customer satisfaction. By offering QR code ordering and payment, the web application transforms how customers interact with restaurants, bars, and food trucks, delivering a seamless and highly personalized hospitality experience.

Target Audience

BonApp’s target audience is impressively diverse, catering to a wide spectrum of businesses within the hospitality industry. From restaurants, bars, and cafes to food trucks, clubs, festivals, business fairs, and hotels, BonApp aims to elevate the customer experience across the board. Whether a small local eatery or a large chain, BonApp has something to offer.

Unique Selling Proposition (USP)

What sets BonApp apart is its holistic approach to POS systems for restaurant establishments. With QR code ordering and payment options, comprehensive statistics of customer behaviour, and a user-friendly interface that is intuitive. BonApp provides an all-encompassing solution for businesses looking to thrive in a rapidly evolving hospitality industry. Its ability to help increase sales, reduce staffing requirements, and enhance customer satisfaction truly sets BonApp apart from our competitors. With partnerships already established, including notable entities like EHL (Ecole Hôtelière Lausanne) and HotellerieSuisse, BonApp is experiencing rapid growth. And last but not least, BonApp is the only POS system that offers payments with no transaction fees.

The Future of BonApp

In five years, BonApp envisions itself as the go-to solution for the entire hospitality industry. With a global presence, serving countless businesses and customers across multiple countries, the company aspires to lead the way in redefining how people dine, order, and enjoy hospitality services. Exclusive features in the pipeline promise to set BonApp apart from other POS systems, making it an exciting prospect for both businesses and customers.

3 Tips for Founders

Stay Passionate: The entrepreneurial journey can be challenging, but it’s your passion for your idea that will sustain you through the highs and lows. Embrace the adventure and believe in your vision, your team, and your abilities.

Embrace Learning: Continuously expand your knowledge and skills. Adaptability and versatility are essential in the startup world. Be open to refining your ideas to fit the current and future market while staying true to your core goals.

Build a Strong Team: Surround yourself with talented individuals who share your vision and complement your skills. A cohesive, positive, determined, and efficient team is vital for success.

In conclusion, BonApp exemplifies innovation and determination in the startup landscape. With visionary founders at the helm and a unique solution poised to redefine the hospitality industry, BonApp is primed to make a lasting impact, enhancing dining and entertainment experiences for all. Stay tuned on Instagram and LinkedIn to stay updated with our progress.

Find out more about BonApp’s secrets to success with a custom demo.


Unlock the future of dining with BonApp!

BonApp is a POS solution that strives to streamline daily operations, allowing staff to focus on what truly matters: crafting unforgettable dining experiences. 

BonApp’s Central Features: 

Welcome to the future of restaurant management, where convenience and efficiency are optimized. In this article, we’ll dive into BonApp’s innovative Team Collaboration and Workflow solutions, designed to enhance your restaurant’s operations like never before. 

  • Versatile Payment Solutions: Diverse payment choices that allow easy bill splitting. Including contactless, cash, TWINT, Visa, Mastercard, Apple Pay, Google Pay, and PostFinance as well as dynamic currency conversions. 
  • Simple Menu Handling: Manage multiple beverage and food listings with ease, featuring adjustable hours and real-time updates. 
  • Tables and Stocks on Tap: Keep tabs on table availability during peak hours and never miss a beat with real time inventory insights. 
  • Unified Venue Management: Effortlessly govern multiple establishments all through one consolidated platform.  

Team Collaboration and Workflow 

  • Digitalise Your Kitchen: BonApps’ digital kitchen interface facilitates streamlined order tracking and delivery. With filter options and automatic notifications to waiters a restaurant kitchen will never run smoother. 
  • Integrated Team Workflow: Input orders straight from the restaurants interface, maintaining fluidity even if customer devices are running low on power. 
  • Team Enablement: Incorporate team members into the app, assigning tailored permissions for specific functionalities, enhancing workflow and teamwork. 

System and Data Management 

  • Real-Time Analytics: Delve into current data on bestsellers, revenue sources, favoured payment channels, and more. 
  • Financial Precision: Organize your financial affairs with accounting and transaction logs, available for download in PDF and Excel. 
  • Flawless System Connectivity: Facilitate smooth data transfers to and from BonApp via webhooks and APIs, ensuring system coherence. 
  • Customer Accounts: Obtain demographic information on your customers to enhance your business operations. 
  • Promotions and Loyalty Schemes:  Increase your revenues outside of peak hours by providing promotional vouchers to your customers. 

Benefits of BonApp 

  • Enhanced Table Turnover: Increase table turnover due to decreased waiting times, leading to increased revenue. 
  • Sky Rocket Client Spending: BonApp’s online checkout increases average basket sizes as well as the quantity and frequency of tips in restaurants. 
  • Unparalleled Efficiency: Allow staff to receive orders aligned with their expertise in both the kitchen and bar to ensure perfection is dished up at all times. 
  • Personalised Guest Experience: Customer accounts give staff insights on their clientele, allowing for them to tailor their service. 
  • Statistics for Optimal Success: View your restaurant’s statistics and trends at the click of a button to keep you up to date in real-time. 
  • Increase Customer Fidelity: Increase your customer return rate with attractive promotions and discounts for loyal customers. 
  • Streamlined Administrative Processes: Dedicate time to your clients needs, as all administrative tasks are taken care of. 
  • Fraud-Free Future: Monitor transactions and sail into serenity with all your online security taken care of. 
  • Switching POS: Switching to BonApp could not be easier, with our webhooks and API’s your restaurant’s digital history will integrate perfectly into our system. 

Why choose BonApp ? 

With swift set-up, get started in just 10 minutes and no hardware required. Rest assured with exceptional support from our dedicated team based in Switzerland. Your business will be up and running in no time. Discover outstanding value with a multitude of cost-effective functionalities and adaptability, outshining many other POS solutions. 

  • Swift Set-Up: Get started immediately with a 10 minutes set-up time, and no hardware requirements. 
  • Exceptional Support: Trust in our attentive and swift customer service team based in Switzerland. 
  • Outstanding Value: Enjoy a plethora of functionalities and adaptability, all more cost-effective than many other POS solutions. 
  • Designed for You: Benefit from an intuitive interface with personalization options that cater to your needs. 

Get ready to embrace the future of restaurant management with BonApp. Anticipate a slew of innovative features on the horizon, from promotions to payroll handling and inventory management. But here’s the kicker—don’t miss out on being an early bird member. Sign up today for exclusive privileges and access to all upcoming feature updates at a preferential rate. 


Keep calm and party on with BonApp!

Nightlife thrives on the energy of the people, and BonApp is tailored by party enthusiasts, for party enthusiasts. Introducing the comprehensive POS system you’ve been longing for – the ultimate tool to boost your earnings, enhance customer service, and keep the festivity alive.

What Exactly is BonApp?

Imagine being at a club table and craving another drink or bottle, without the need to leave your spot and queue at the bar. With BonApp, your customers can place and pay for their orders right from their party table. BonApp is an intuitive and customizable POS system designed with distinct digital interfaces for management, bar operations, and customer interaction. The management interface empowers you with real-time analytics, menu management, and seamless accounting. The bar interface facilitates order tracking and automated coordination. Meanwhile, customers can effortlessly browse the digital menu, place orders, and make payments through a QR code. 

Key Features Include:

In this section, we’ll explore the ultimate management solutions for bars and nightclubs with BonApp. From offering diverse payment options to multi-location mastery, we’ve got you covered.

  • Diverse Payment Options: Offer customers a range of payment methods, ensuring no one leaves without settling their bill. From traditional cash and card terminals to cutting-edge platforms like TWINT, Visa, Mastercard, Apple Pay, Google Pay, and PostFinance.
  • Effortless Menu Management: Effortlessly handle drink and snack menus, with customizable operating hours and instant updates for an engaging customer experience.
  • Multi-Location Mastery: Seamlessly oversee multiple bars and nightclubs across various locations in real-time, all from a unified platform.
  • Enlightening Insights: Access up-to-the-minute statistics on top-selling items, revenue streams, preferred payment methods, and more.
  • Financial Finesse: Keep your finances in perfect order and reduce fraud with comprehensive accounting and transaction tracking, downloadable in both PDF and Excel formats.
  • Streamlined Order Tracking: Automate order tracking, manage sudden surges, and notify customers when their orders are ready.
  • Coordinated Team Dynamics: Place orders directly through the bar interface, ensuring smooth operations even when customer devices are low on battery.
  • Seamless Integration: Establish seamless data connections to and from BonApp using webhooks and APIs for a harmonious system.
  • Empowering Your Team: Add team members to the app with tailored access to specific features, streamlining operations and collaboration.

The Perks You’ll Enjoy:

Explore the world of operational excellence with BonApp, where convenience, efficiency, and customer satisfaction converge. Discover the myriad benefits that revolutionize your bar and nightclub management.

  • Swift Setup: Initiate with ease and zero hardware requirements for an instant start.
  • Cost-Efficiency: Trim labor costs while ramping up sales and gratuities.
  • Fortified Security: Minimize fraud and monitor transactions with exceptional precision.
  • Optimal Operations: Monitor orders, streamline processes, and elevate business performance with advanced analytics.
  • Delighting Customers: Craft a unique customer journey by enabling tableside orders, empowering patrons and boosting service quality.
  • Bar Management Brilliance: Empower bartenders to receive orders aligned with their expertise, such as cocktail orders for mixologists and beer orders for brewers, streamlining workflow and enhancing focus.
  • Reduced Wait Times: Slash waiting times, stress, and cultivate stronger customer bonds with freed-up staff availability.
  • Effortless Staff Management: Simplify training, onboarding, and team engagement, bidding farewell to complex system juggling.
  • Seamless Compatibility: Enjoy seamless integration with your existing infrastructure.

Why Choose BonApp?

  • Dependable Support: Count on a responsive and efficient customer service team situated in Switzerland.
  • Value-Packed: Experience abundant features and flexibility at a more affordable rate compared to other POS systems.
  • Swift Start: Begin operations in under 10 minutes, with no setup fees or hardware prerequisites.
  • User-Centric: Revel in user-friendly design and customizable options tailored to your preferences.

Embrace tomorrow’s possibilities with a wave of exciting upcoming features, encompassing promotions, events, marketing, payroll management, and inventory control, among other enhancements.

Don’t miss out on the Early-Bird Advantage!

Join our early bird community now to unlock exclusive benefits and enjoy all upcoming feature updates at a special rate.